![]() That notice must also inform you what you are entitled to do, including making a complaint about the refusal to the IPC. If the custodian denies your request, they are required to provide you with notice explaining the reason(s) why. the record contains professional opinions or observations that were made in good faith.the record you want corrected was not originally created by them and they do not have sufficient knowledge, expertise or authority to correct it.they are not satisfied that you have provided the information needed to make the correction.they are not satisfied that the record is incomplete or inaccurate for the purposes for which they use the health information.The custodian can deny your correction request if: Furthermore, the custodian is not required to correct records at your request if they are no longer using the health information. Ontario’s health privacy law allows a custodian to correct your health records in response to an informal, oral request but they can ask you to submit your request in writing. Depending on the circumstances, they are allowed 30 to 60 calendar days to respond to your request. Once completed, submit the letter or form directly to the custodian. A substitute decision-maker (who is authorized to consent on your behalf) can also make the request for you. You can either write a letter or use this Request to Correct Personal Health Information Form. The custodian might ask you to submit a formal request, in writing. The custodian of your health records, such as a doctor, clinic or hospital, must correct your health records if you can demonstrate, to their satisfaction, that your records are incomplete or inaccurate and you supply the correct information. You may request a correction to your health records if you have been granted access to the records and you believe they contain inaccurate or incomplete information. ![]() You can only file a complaint with the IPC if the custodian denies access after you have made a formal request in writing.ĭo I have the right to request a correction to my health records? You cannot file a complaint with the IPC if the custodian denies access based on an informal, oral request. ![]() If you are not satisfied with the reasons, you can file a complaint with the IPC. If a custodian denies your formal request, they must provide you with the reason(s) for doing so. It is also important to note that your right of access does not include some health information-such as raw data from standardized psychological tests or assessments or information that is used solely for the purposes of approved research. another law prohibits disclosure of your health records.your health records are part of an inspection, investigation, or similar procedure that has not yet been concluded.access to your health records may result in a risk of serious harm to you or another person.your health records are subject to a legal privilege such as solicitor-client confidentiality.However, they may refuse your request in some situations, such as: The custodian is generally required to provide you with access to your health records if you have made a formal request. ![]()
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